AVINTUS TRAVELS

PRIVACY POLICY

Effective date: 22 October 2026

1. Who we are

This Privacy Policy explains how AVINTUS INFOTECH PRIVATE LIMITED (operating under the travel brand AVINTUS TRAVELS), operating the AVINTUS TRAVELS brand, handles personal information when you visit our website, enquire about a trip or use our travel services. Contact: info@avintustravels.com.

2. Information we may collect

Depending on your enquiry or booking, we may collect your name, email address, phone number, travel preferences, itinerary and dates, passenger details, passport and visa information when required for travel arrangements, billing and transaction references, communications with us, and information you choose to provide. Our website or service providers may also collect basic technical information such as browser/device details, approximate usage data and cookie identifiers, depending on the tools enabled on the site.

3. How we use information

We use information to respond to enquiries; prepare quotations and itineraries; make or manage travel reservations; provide visa-related assistance where requested; process payments and invoices; communicate booking updates; provide customer support; prevent fraud and protect security; maintain business and tax records; comply with legal obligations; and, where permitted and appropriate, send marketing communications.

4. Sharing information

We share only information reasonably necessary for the relevant purpose with airlines, hotels, destination-management companies, transport and activity providers, visa-support partners, travel insurers where requested, payment gateways, IT and website service providers, professional advisers and public authorities where required by law. These recipients may process information under their own privacy terms. We do not state that we sell personal information.

5. International travel and transfers

Travel arrangements may require sharing traveller information with suppliers or authorities located outside India. The privacy and data-protection rules of those locations may differ. We take reasonable steps to use information for the booking purpose and to work with relevant service providers, subject to applicable law.

6. Payments

Online payments are processed through the payment gateway or financial institution presented at checkout. We may receive transaction status, payment method details in masked form and reference numbers. We do not intend to store full payment-card numbers or security codes on our own systems. Please review the payment provider’s privacy and security information.

7. Cookies and analytics

Our website may use essential cookies and, if enabled, analytics or advertising technologies to operate the website, understand usage and improve marketing. Cookie availability depends on the tools configured on the website. You can manage cookies through your browser and any consent controls presented on the website; disabling some cookies may affect functionality.

8. Security and retention

We use reasonable administrative and technical measures intended to protect personal information against unauthorised access, loss or misuse. No method of electronic transmission or storage is completely secure. We retain information for as long as reasonably necessary for travel services, accounting, legal compliance, dispute resolution and legitimate business needs, then delete or anonymise it where practicable and lawful.

9. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of personal information, object to or limit certain processing, or withdraw consent where processing relies on consent. We may need to verify your identity and may retain certain records where required by law or necessary to resolve a claim. You may opt out of promotional communications by following the unsubscribe instructions or contacting us.

10. Children

Our travel services are generally arranged by an adult or parent/guardian. Where information about a child is needed for a booking, it should be provided by a parent, guardian or person legally authorised to do so, and will be used only for the relevant purpose and in accordance with applicable law.

11. Third-party websites

Our website may link to external websites or platforms. We do not control their content or privacy practices. Please read their privacy notices before providing information directly to them.

12. Changes to this policy

We may revise this Policy as our practices or legal obligations change. The latest version will be published on our website with an updated effective date. Effective date: 22 October 2026.

13. Contact

For privacy questions or requests, email info@avintustravels.com. Please do not send full card details or other highly sensitive information by ordinary email.

Important publication note: This is a general business draft, not legal advice. Before publication, confirm the legal entity name, registered address, applicable law, actual operational practices, refund timelines and any charges against your contracts and payment-gateway requirements. Do not publish any clause that does not match your actual practices or applicable law.